Shipping & delivery

Overview of shipping costs by country

Country Shipping costs Free shipping
Germany 4,90 € from 50,00 €
Austria 9,90 € from 100,00 €
Switzerland 19,90 € from 200,00 €
Abroad 1 1 9,90 € from 100,00 €

1Abroad: We only deliver to the following countries:

Zone 1 (you do not need customs documents for shipping to EU countries)

Belgium, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Åland Islands), France (except overseas territories and departments), Greece (except Mount Athos), Ireland, Italy (except Livigno and Campione d'Italia), Croatia, Latvia, Malta, Netherlands (except non-European territories), Poland, Portugal, Romania, Sweden, Slovakia, Spain (incl. Balearic Islands) (except Canary Islands, Ceuta and Melilla), Cyprus (except northern part).



Payment options by country

Payment options Germany Austria Abroad
Prepayment Yes Yes Yes
Direct debit no
PayPal Yes Yes Yes
Credit card Yes Yes Yes
Cash on delivery no


Delivery times

The period for delivery shall commence on the day after the payment order is issued to the remitting bank in the case of payment in advance or on the day after conclusion of the contract in the case of other payment methods and shall end with the expiry of the last day of the period. If the last day of the period falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.



Parcel value

The parcel value must not exceed €500 - extra insurance is not possible.



Customs duties/fees

In the customs forms for parcels to countries outside the EU, the value of the items contained in the delivery is listed by product type. We reserve the right to provide customs with this information to simplify the process for our customers or due to legal obligations. Customs can open parcels for inspection, we have no influence on this.

Customs or import charges will be levied once the parcel has reached your country. Customs clearance fees are at your expense. We have no control over these fees and cannot predict their amount. Customs regulations vary considerably from country to country. For more information, please contact your local customs authorities.